At 1stphsormdeal, we ship to customers in the United States and Canada. Orders are prepared and dispatched from our location at 281 Brookdale Rd, Mount Washington, KY 40047, United States.
Order Handling
Orders are processed within 1–2 business days. Orders placed before 2:00 PM Eastern Time on a business day are generally sent to processing the same day. Orders placed after that time, or on a weekend or holiday, begin processing on the next business day.
Delivery Estimates
Delivery time depends on the destination and the carrier’s normal service schedule.
United States: 3–5 business days after shipment
Canada: 4–7 business days after shipment
These estimates begin when the carrier receives the package, not when the order is placed. Delivery may take longer during peak periods, severe weather, or other carrier-related delays.
Shipping Charges
Shipping is free for all orders shipped to the United States and Canada. No minimum order is required.
Carriers
We use USPS, UPS, or FedEx. The carrier selected for an order depends on the destination and the size of the package.
Tracking
Once an order ships, we send tracking information to the email address provided at checkout. Tracking updates may take up to 24–48 hours to appear in the carrier’s system.
Delivery Issues
If a package is delayed, lost, or delivered to the wrong address, contact us at info@1stphsormdeal.com or call +1 502-314-8860. We will review the matter with the carrier and work toward a practical resolution.
Customer Service Hours
Our customer service team is available Monday through Friday, 9:00 AM to 6:00 PM Eastern Time.