We want customers to feel comfortable ordering from 1stphsormdeal. Every item we sell may be returned within 30 calendar days from the date of receipt. This return right applies to all products and is not limited to items that are damaged or defective.
Return Conditions
To complete a return, the item must be unused, in its original condition, and returned with its original packaging. Please include the order number or proof of purchase so we can identify the order.
How to Start a Return
Contact us at info@1stphsormdeal.com or call +1 502-314-8860. Provide your order number and the item you wish to return. We will send return instructions and a prepaid return label.
Return Shipping and Fees
Return shipping is free. We do not charge a restocking fee, and we do not deduct any secondary replenishment fee from the refund.
Return Address
Returns should be sent to:
1stphsormdeal
281 Brookdale Rd
Mount Washington, KY 40047
United States
Refund Timing
After we receive the returned item, we inspect it and process the refund within 1–2 business days. The refund is issued to the original payment method. Banks and card issuers may take an additional 7–10 business days to post the refund to your account.
Questions
If you have questions about a return or refund, contact us at info@1stphsormdeal.com or +1 502-314-8860 during our service hours: Monday through Friday, 9:00 AM to 6:00 PM Eastern Time.